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Recall Details
This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop’s serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing “About This Mac” from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.
Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.
Apple has received 26 reports of the laptop’s battery overheating, including five reports of minor burns and one report of smoke inhalation, as well as 17 reports of minor damage to nearby personal property.
Apple stores and electronics stores nationwide, and online at www.apple.com from September 2015 through February 2017 starting at about $2,000.
Apple Inc., of Cupertino, Calif.
Apple Inc., of Cupertino, Calif.
Apple Inc., of Cupertino, Calif.
