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A scam involving Entergy is “working its way” around our city and county! If you receive an phone call that your bill has not been paid and you have a certain number of days to pay…and you know you paid…ignore! If you have not paid your bill, DO NOT talk with the company that has called you!
More info from Entergy
. What is the national utility phone scam?
Across the country, utility customers are receiving calls from unspecified individuals claiming to be members of the local utility and threatening to disconnect the customer’s electrical services if he or she does not make an immediate payment on a past due bill. They then direct the customer to transfer funds electronically, sometimes through money wiring systems or pre-paid cards.
The callers often use sophisticated spoofing technology to replicate the local utility’s name and number on the customer’s caller ID box, making it particularly difficult for the customer to spot this scam.
What should you do if you receive one of these calls?
Entergy NEVER demands immediate payment from customers over the phone. You shouldn’t give your personal information to strangers. If a call sounds suspicious, hang-up and call 1-800-ENTERGY (1-800-368-3749) to speak directly with an Entergy customer service representative.
