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CEO & President of PriorityOne Bank Robbie Barnes spoke with me by teleconference Tuesday morning, March 24, 2020.
Robbie explained that the crisis is a health crisis not a bank crisis. “Our banks are insured by FDIC and we are safe,” stated Barnes.
All banks in Simpson County have adjusted their schedules and opening of the lobbies of the banks. As Robbie pointed out, there really isn’t any type of banking business that we can not handle.
Most all transactions are worked through the drive-through. PriorityOne has opened every drive-through lane in order to better accommodate their customers. If anyone needs to speak to a manager or loan officer, call the bank and make an appointment.
The Consumer Protection link below answers just about any banking question!
https://www.priorityonebank.com/consumer-protection.html
I hope you will watch the video. I did “loose” Robbie at the end when the internet connection stopped working. I think you will find the interview informative and reassuring.
There are many alternatives to in-person banking, including:
Drive Thru: We would like to encourage our customers to utilize the Drive Thru/ATM Services at our branches as much as possible during this time. Through our Drive Thru, you will still receive the benefit of face to face interaction with one of our helpful employees while minimizing the risk of exposure to yourself and to others. All of our branches, with the exception of our new Ridgeland location are equipped with a Drive Thru. For outside of the lobby assistance at our Ridgeland location, please call 601-414-2100 upon your arrival to the branch and an employee will be happy to assist you.
Go Online! Our Online and Mobile Banking services that are available 24 hours a day, 7 days a week, allow both consumers and businesses to perform many banking transactions from your home or office location, which includes the ability to deposit checks, transfer funds between accounts at PriorityOne Bank and/or another financial institutions, check your balance, review account activity, pay your bills, send money to others using PeoplePay and more. To enroll in our Online Banking and Mobile Banking services click here.
Utilize our Telephone Banking Service: Our free 24/7 automated telephone service; allows you to Check balances, verify items paid and/or transfer funds between your accounts by simply dialing 1-800-748-1705 or 601-849-6624 to set up or access your accounts today. This service is fast and easy-to-use and utilizes advanced security protocols to protect your personal financial information.
Use our Text Banking Service: SMS text banking works with any text enabled phone to bring PriorityOne wherever you are. Once the service is activated, you can send a message to ‘49794’ to see your balance, recent transactions, and more! For a comprehensive list of our text commands visit our Anywhere Banking page and click the “SMS Text Banking” tab. To activate SMS Text Banking, log in to your existing PriorityOne online banking account and opt in under the mobile banking tools section of your dashboard.
Apply Online: Digital applications are available for opening new deposit accounts, here.
Call us! Our Customer Service Team is available to assist with your banking needs or questions you may have via phone at 601-849-6434 or use our contact form located on our website to email us. As a reminder, please do not include sensitive account or personal information in the contact form or email.
Loan Payments: Make your loan payment via phone by contacting your local branch.
