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NZXT Recalls H1 Computer Cases Due to Fire Hazard:
Recall Date: February 12, 2021
Recall Number: 21-078
Recall Summary
Name of product:
NZXT H1 computer cases
Hazard:
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.
Remedy:
Repair
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
Consumer Contact:
NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on “Contact” then “Customer Support” for more information.
Pictures available here: https://www.cpsc.gov/Recalls/2021/NZXT-Recalls-H1-Computer-Cases-Due-to-Fire-Hazard
Recall Details
Units:
About 32,000 (In addition, about 1,024 were sold in Canada)
Description:
This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
Incidents/Injuries:
NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.
Sold At:
Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.
Importer(s):
NZXT Inc., of City of Industry, Calif.
Manufactured In:
China
