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Serious BusinessUpdate from Secretary of State Michael Watson Even in the midst of a global pandemic, our office continued to provide the highest level of customer service possible. Reports from fiscal year 2021 prove our team’s ability to seamlessly adapt to change and exceed expectations during challenging times. Take a look at the significant progress from our Business Services & Regulation Division: |
| Number of Scrap Metal, Pre-Need, Perpetual Care, Athletic Agents exams, investigations, or complaints completed: | 67% increase |
| Business-Related Phone Calls Received and Handled: | 45% increase |
| Corporate/Other Business-Related Documented Filed: | 35% increase |
| Number of Metal Dealers/Processor Registrations: | 33% increase |
| UCC Searches Requested and Completed: | 10% increase |
| Notary and Apostille Registration/Applications Processed: | 10% increase |
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